Door to the bathroom did not close easily. heating fan was too loud to hear television well.
We had a good sleep at the Howard Johnson and got to the airport in plenty of time. On the return, we couldn't find the pick up site for our return to the hotel to get our vehicle. We called the office twice and both times the personnel was not helpful at all in letting us know where we should be. In the 6 degree weather we finally took a taxi to the hotel the get our transportation home. I was disappointed with this service and will not use it again. There were no apologies on the part of the manager in the office.
Great park n ride location
Room was comfortable and service was great...shuttle was on time & my car was safe!
Was lucky enough to get rooms at the Kenilworth Inn the night before our trip. We got there late, were able to enjoy a quick meal in the bar. Service was a little slow. The decor is lacking sound abosrbing materials so it was loud with only a small number of people in the area. Rooms were clean and neat. I found the cleaning chemicals used in the hallways to be overpowering. Overall we were able to get there, get a good nights sleep and catch the shuttle to the airport. It was easy.
Very accommodating. We got in super late due to flight delays and weather. They allowed us late check out so we could get some sleep before starting our drive home.
Very good service for shuttle to and wheb we came back from airport fast service recommand
At check-in, Eddie at the front desk was exceptionally helpful in that he helped us locate a dentist for an emergency dental procedure and explained the shuttle service for our return trip 10 days later. Upon our return from the Dominican Republic the desk staff provided us with an ice scrapper and brush to remove snow from our car and get on our way home. We will definitely stay at this hotel in the future when flying out of Newark airport.
From the check in to accommodations everything was great. Did not get the lady’s name at check in but she was friendly courteous and informative. Also made a great dimmer recommendation and we took her up on it. We went to Valenkas in Newark and it was an awesome dinner!! Great start!
We stay one night before cruising. The hotel is good. room are clean. The pub on site serve good food. The breakfast is OK. Missing fruit.
Just what we expected. Clean and relatively comfortable. Easy access to airport with hotel shuttle. Friendly service. Will stay here again.
Very clean. Super comfy bed. Nice staff! The parking is so easy and easy shuttle to the airport.
We had a great experience here. The hotel was clean and beautiful. Guest services were helpful and accommodating. The shuttle was there when we went downstairs and the ride was only a few minutes to the airport. Parking was ample, just outside the hotel.
Convenient location for flying out of Newark, great staff and amenities
Very friendly staff. Good food at the restaurant. Rooms were nice and clean. Beds were comfortable. Stayed overnight before our flight.
Great location & price. Bed could have been more comfortable but all else was excellent!
Very convenient to shopping and Cruise Port
The cleanliness of the hotel and the protocols around COVID were excellent! The hotel is super quiet and the staff friendly and professional.
The front desk was helpful. The room was clean and updated. Parking was safe and convenient. Airport shuttle was reliable.
I had a wonderful nights sleep as per usual. The shuttle service on the other hand leaves a lot to be desired. We waited at the airport for one hour and 20 minutes. When the Hilton shuttle driver(who had been there and back 3 times) saw we were still there he felt bad and gave us a ride. We should have been him after our drive by 145am instead it was 330am. Shuttle is every 45 minutes which is a problem.
Great restaurant and bar Great staff
